We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.

  • What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.

  • Does Blountville Utility District keep any part of the service fee?

Blountville Utility District does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Blountville Utility District.

IMPORTANT: If your payment is delinquent for two months and has not been received by 5:30 p.m. on the 25th of the second month, the Utility will automatically add a $50 past-due fee to your account. If payment is not received by this date and time, services will be subject to disconnection for non-payment on the 26th.

Please note that if the 25th falls on a Friday, Saturday, Sunday or legal holiday, a customer will have until the following business day to pay their bill before the past-due fee is automatically added to their account.

If you are disconnected for non-payment : Your Past due balance, PLUS your past due fee will need to be paid in FULL before service is reconnected. *PLEASE NOTE* any payment made for disconnect for non-payment after 5:30 PM  Monday – Thursday will be reconnected the next business day. The Utility does NOT reconnect service after hours, or nonoperational hours.

I ACCEPT

BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS